TEKSupport for Business

Whether you need to install a whole new IT infrastructure or just troubleshoot your phone system, ATEK can help. Browse this site to learn more about what we do, who we are, and how we may become one of your company's key service providers like we are for so many others. 

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TEKSupport: Your Hands Onsite

Our most popular service, TEKSupport gets our expert field techs to your site on your schedule to troubleshoot network connections, implement a project scope-of-work, replace/upgrade devices, install software, or most any other IT function.

With 3 classes of service, finding the right price for the job is easy:

  • Standard Rate - requires 3 days notice and standard tools
  • Expedited Rate - requires 24 hrs notice
  • Emergency Rate - requires 4 hrs notice (limited availability)

TEKInstall: Project Implementation

Have a project to carry out but not sure you can pull it off? Let ATEK's team of engineers and project managers help you achieve your goals.

Using an integrated set of services, we will meet with your IT team, determine goals, create a budget, and implement the solution on your timeline. Direct access to our project managers throughout the process allows ATEK to guarantee the highest level of service in the industry.

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TEKAssist: Extra Manpower

For projects that require a extra personnel, contact ATEK's TEKAssist team. Within hours, we can have an extra tech or a small crew onsite to help your IT team finish the work.

TEKRemote: Phone Support & Remote Assistance

Whether your office or store needs a one-time support call or an ongoing tech support arrangement, ATEK Worldwide Remote Assistance, or TEKRemote, can help. ATEK is currently on-call and ready to support over 100 clients and their employees. Our remote techs are knowledgeable in all major OS platforms, software applications, networking protocals, and device configurations.

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